Questions to ask your HVAC contractor
With all these heating and air conditioning companies in the yellow pages and
flooding the Internet, how do you know which one to choose? Don’t assume that
all contractors are the same. If you are looking for a long-term relationship with a
strong company that will be there to service your HVAC system for years to
come, here is what to look for:
- Are their technicians NATE certified? NATE is the indoor environment
industry certification for technician excellence.
- Do they provide continuing education for their employees? Ask them to
describe their training program to you.
- Are they properly licensed? Ask for copies of appropriate identification and
license numbers. Each state and municipality is different.
- Can they provide references? Get names of previous clients and follow up
with them. Find out if they are happy with the work done and if it was done
in a timely manner. Also, ask if it was done within budget.
- How long have you been in business? This is pretty straightforward.
- Do they offer 24-hour emergency service?
- Do they have a written satisfaction guarantee?
- Do they comply with state laws and codes and follow specific industry-
- Do they perform the appropriate tests and take the time to record
measurements associated with the standards?
A quality heating and air condition contractor assumes a serious responsibility to
advise you on needed repairs and select the proper size and type of equipment
in the event of a system replacement. If they are not taking lots of
measurements, if they’re not asking a lot of questions and trying to get to know
you, how can they put together a recommendation that’s tailored to fit you and
your building’s needs.
So if you want to get the best value for your money, solve any existing comfort
problems and end up with a system that will provide you energy savings and help
keep your tenants or employees happy for many years to come, take the time to
identify a quality contractor. If you are looking for an HVAC contractor, don’t
hesitate to reach out to us.